Conditions Of Use

1. PARTIES TO THE CONTRACT

1.1. BUYER

Name/Surname/Title:

Address:

Phone:

Email Address:

1.2. SELLER

Title: Çeşit Mensucat A.Ş

Address: Halkalı Asfaltı No:193 Sefaköy/Istanbul-TURKEY

Phone:

Email Address:

2. SUBJECT OF THE CONTRACT

The subject of this contract is the purchase/sale and delivery of the product(s) ordered electronically by the BUYER from the website owned by the SELLER at shieldnetstore.com (hereinafter referred to as the SITE), and the mutual rights and obligations of the parties determined in accordance with the provisions of the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts published in the Official Gazette No. 27866 dated 06.03.2011, as well as other legal regulations and practices.

3. SUBJECT OF THE CONTRACT PRODUCT(S)

3.1 The type, nature, quantity, model, color, sales price, and delivery details of the product(s) are as follows: Payment Method and Plan:

Product Information:...

Product Sales Price:...

Recipient:...

Delivery Address:...

Invoice Address:...

Shipping Fee:...

The delivery of the product(s) will be made to the BUYER’s address specified above via a cargo company. Even if the BUYER is not present at the address at the time of delivery, the SELLER will be deemed to have fulfilled its obligation completely and correctly. Therefore, the BUYER will bear any damages resulting from delayed receipt of the product, as well as any costs due to the product being held at the cargo company and/or returned to the SELLER.

Shipping Fee: For purchases up to 2500.00 (two thousand five hundred) Turkish Lira, the shipping fee is charged at a minimum of 250 TL per product, varying according to the weight of the product.

3.2- Payment Method: Installment Payment by Credit Card

The BUYER acknowledges, declares, and undertakes that, due to installment sales being made only with credit cards issued by banks, they will separately confirm the relevant interest rates and default interest information with their bank, and that the provisions regarding interest and default interest will be applied under the credit card agreement between the bank and the BUYER, as per the applicable legislation. The terms of the agreement between the BUYER and the card-issuing bank will apply to installment transactions. The credit card payment date is determined according to the agreement between the bank and the BUYER. The BUYER can also track the number of installments and payments from the account summary sent by the bank. Additional fees for credit card services are specified on the invoice sent to the customer.

4. GENERAL CONDITIONS

4.1. The BUYER declares that they have read and are aware of the basic characteristics of the product(s), sales price, payment method, delivery details, and other preliminary information on the SITE, and that they have provided the necessary electronic confirmation on these matters.

4.2. By confirming the preliminary information electronically, the BUYER confirms that they have correctly and completely obtained the address, basic characteristics of the product(s) ordered, the Turkish Lira price including taxes, payment, and delivery information before the conclusion of the distance contract.

4.3. The prices listed and announced on the site are the sale prices. The announced prices and promises are valid until updated or changed. Periodically announced prices are valid until the end of the specified period. However, in case of incorrect prices due to errors or unreported supplier changes, the updated price will be valid. If an error results in an amount exceeding the cost of the goods/services, the difference will be refunded. If the actual price of the goods/services differs from the announced price, the BUYER will be informed of the actual price. The sale will be made based on the actual price or the sale will be canceled based on the BUYER’s request. The SELLER is not responsible for pricing errors due to typographical or system errors.

4.4. The SELLER cannot be held responsible for any issues arising during the delivery of the product(s) by the cargo company or for reasons unrelated to the SELLER.

4.5. The SELLER is responsible for delivering the product(s) in good condition, complete, with the qualities specified in the order, and with any warranty certificates and user manuals.

4.6. The SELLER may supply products of equal quality and price by informing the BUYER and obtaining explicit consent before the expiration of the performance obligation under the contract.

4.7. If the delivery of the ordered product(s) becomes impossible, the SELLER will notify the BUYER of this situation before the expiration of the performance obligation under the contract and will refund the total amount collected within 15 days.

4.8. The preliminary information form must be confirmed electronically for the delivery of the product(s). If the product(s) are not paid for or are canceled in the bank records for any reason, the SELLER is relieved of the obligation to deliver the product.

4.9. If the BUYER's credit card is used fraudulently or illegally by unauthorized persons, and the relevant bank or financial institution does not pay the amount to the SELLER, the BUYER is required to return the product(s) to the SELLER within 3 days if it has been delivered to them. In this case, the shipping costs will be borne by the BUYER. Otherwise, the BUYER agrees, declares, and undertakes that the SELLER will seek all legal remedies to recover the amount of the product(s) along with interest.

4.10. If the SELLER cannot deliver the product(s) within the specified time due to force majeure, adverse weather conditions, transportation interruptions, or other extraordinary circumstances, the SELLER will inform the BUYER. In this case, the BUYER has the following options: (i) cancel the order, (ii) replace the product(s) with a similar one if available, and/or (iii) postpone the delivery time until the force majeure or impediment is resolved. If the BUYER cancels the order, the total amount paid will be refunded within 15 days. For credit card payments, the amount will be refunded to the relevant bank within 15 days after the BUYER cancels the order. The reflection of this amount to the BUYER's account depends on the bank’s process, and the SELLER cannot interfere in case of delays. The SELLER is not responsible for the time it takes for the refund to appear in the BUYER's account.

4.11. In cases where the BUYER exercises the right of withdrawal or if the product(s) cannot be supplied for various reasons or if a refund is decided by arbitration committees, if the purchase was made with a credit card and in installments, the refund procedure is as follows: Except for faulty product returns, only the product price will be refunded and the shipping fee paid during the order will not be refunded. If the total amount of the order falls below the free shipping limit as a result of the product return, the shipping fee applicable to the resulting total amount will be deducted from the refund amount.

The bank can refund the amount to the BUYER in installments and according to the number of installments for the product. After the SELLER pays the total amount to the bank in one go, the installment payments made through the bank's POS may be refunded to the BUYER's credit card in installments. If the refund date does not coincide with the card's statement dates, each installment paid by the BUYER will be refunded to the card, and the BUYER may receive additional installments after the sales installments are completed.

In case of a return of goods and services purchased with a credit card, the SELLER cannot make cash payments due to their agreement with the bank. Refunds to the credit card can only be made by the bank after the SELLER has paid the full amount to the bank.

For cash on delivery or wire transfer/EFT payments, refunds will be made to the bank account specified by the BUYER (the account must be in the name of the person mentioned on the invoice) via transfer and/or EFT.

5. DEFAULT AND LEGAL CONSEQUENCES

In the event of default on credit card transactions, the BUYER is liable to pay interest to the issuing bank according to the credit card agreement. The relevant bank may initiate legal proceedings and demand expenses and attorney fees from the BUYER. In any case, the BUYER agrees to compensate the SELLER for any damages resulting from delayed performance of the debt.

6. RIGHT OF WITHDRAWAL

The BUYER can exercise the right of withdrawal for distance contracts concerning products within 14 (fourteen) days from the delivery date of the products to themselves or the person/organization they specify, without assuming any legal or criminal liability and without providing a reason. To exercise the right of withdrawal, the BUYER must notify the SELLER in writing or electronically within the 14-day period, and the product must not be used as described in Article 6 below.

In case of exercising the right of withdrawal, the products delivered to the BUYER or the person/organization specified by them must be returned:
(i) With the invoice, complete and undamaged. Important Note: If the invoice for the returned products is a corporate invoice, a return slip must be issued by the legal entity. The invoice must be returned along with the products and sent to the SELLER's address.
(ii) If the product was delivered with its original packaging, it must be returned with the packaging.
(iii) The SELLER must be notified within the withdrawal period, and the return must be sent to the SELLER's address along with the products and the original packaging.

Items that cannot be returned for hygiene reasons, such as underwear and swimwear, cannot be subject to the right of withdrawal.

7. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED

Products that cannot be returned due to their nature include single-use products, products that are perishable or may expire, and products with any damage, use, deterioration, breakage, destruction, tearing, or similar conditions in their packaging. Additionally, the BUYER cannot exercise the right of withdrawal for the following contracts: a) Service contracts where the service performance has begun with the consumer’s consent before the withdrawal period expires. b) Contracts for the delivery of goods prepared in accordance with the consumer's wishes or clearly personal needs, which are not suitable for return due to their nature, have been unpacked and/or used, and are subject to rapid spoilage or may expire.

8. RECORDING IN CASE OF INCOMPLETE PRODUCT DELIVERY

“The BUYER, when there are multiple products in the order, should check whether the number of products delivered by the cargo officer matches the number of products specified on the invoice prepared by the SELLER. Separate invoices are issued by the SELLER for each partial shipment. If the products specified in the invoice are missing or incomplete in the package, the BUYER is obliged to request the cargo officer to prepare a report. Otherwise, it will be deemed that the SELLER has delivered the products in the quantity specified on the invoice completely and the BUYER has received the products completely and accurately.”

9. DISPUTE RESOLUTION AND COMPETENT COURT

In the implementation of this contract, the Consumer Arbitration Committees and Consumer Courts located at the place where the BUYER purchased the product(s) or at their residence, as announced by the Ministry of Customs and Trade of the Republic of Turkey, are authorized up to the value announced. The SELLER may submit complaints and objections to the Consumer Arbitration Committee or Consumer Court at the place where the product(s) were purchased or where the residence is located, within the monetary limits determined annually by the Ministry of Customs and Trade of the Republic of Turkey, which are announced every December.

The monetary limits for the Consumer Arbitration Committees' jurisdiction are as follows: a) For district consumer arbitration committees, the upper monetary limit is 2,200 Turkish Lira. b) For provincial consumer arbitration committees in metropolitan municipalities, the monetary limit ranges from 2,200 Turkish Lira to 3,300 Turkish Lira. c) For provincial consumer arbitration committees in non-metropolitan municipalities, the upper monetary limit is 3,300 Turkish Lira. ç) For provincial consumer arbitration committees in districts of non-metropolitan municipalities, the monetary limit ranges from 2,200 Turkish Lira to 3,300 Turkish Lira.

Disputes exceeding these limits cannot be submitted to the Consumer Arbitration Committees.

This contract is made for commercial purposes.

SELLER: www.shieldnetstore.com
BUYER: ....
DATE: ....